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Student Services & Departments Dubai

The Service Centre is the central service facility for UE students, whether it's the Examination Office, semester abroad or technology loans. You can find all information here.

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Important Contacts

When you need assistance, always put the topic of your request in the Subject heading of your emails indicating the issue you need assistance with – i.e. Residence Visa; Fee payment; examination schedule etc. Send only one email. This will ensure it gets to the right department faster.
Our commitment

Purpose
• Ersti Week (new student orientation) information
• UE Peer Network program information and Peer Leaders
• First-Year Fridays & Other Events
• Information about the Being Well Micro-credential and how to enroll
• Referrals to a psychologist can be made for students experiencing crises, high levels of anxiety, or depression.
• Well-being referrals for crisis support
• Postponement
• Advice about Semester Break
• Advice on changing study programme
• Student benefits
• Advice on grade review & appeal support process
• Confirmations of Enrollment
• Help with Student misconduct process

Contact Info
Email: service.center@ue-germany.de
Dubai / The Offices 4 - 2nd Floor
+971 04 249 9320

Purpose
• CV & cover letter review
• Interview training
• LinkedIn
• German Work Experience
• Career Assessment
• Protecting your Privacy
• Career Advising
• Job Search/Career Resources
• Career Fairs
• Internships
• ‘Launch Your Career’ Micro-credential

Contact Info

Website
JobTeaser


https://ue-germany.jobteaser.com

Contact person: Janvy Oshin
Dubai: The Offices 4 - 2nd Floor.

Purpose
• Finding research and resources
• Assistance accessing library resources
• Help conducting academic research
• Help with citation styles
• Help with avoiding plagiarism
• One-on-one student support

Contact Info

Website
library.dubai@ue-germany.de

Purpose
• Ex-matriculation certificates
• Degree audits
• Questions about course of study
• Scheduling of exams
• Registering students for exams
• Certification of performance
• Organisation of exams
• Post-exam review
• Registration & admission of finals
• Registration & deregistration of exams
• Recognition of academic work
• Submission of Bachelor & Master theses

Contact Info
Dubai: The Offices 4 - 2nd Floor
Phone: +971 04 249 9339

Purpose
• Financial transactions
• Fees
• Tuition Payments
• Account holds
• Student loans
• Education funds
• Monthly Study Fee

Contact Info
Tuition Fees and Funding

Refunds
refunds@ue-germany.com

Questions about fees
invoice@ue-germany.de

A payment reminder email received:
payment-reminder@ue-germany.de

If your account was suspended:
suspensions@ue-germany.de

Purpose
• Assistance with visa, registration
• Information about living in Germany
• Study semester abroad
• Internships abroad
• Promo Scholarships
• Summer Schools
• International Experience for Master’s students
• Language course coordination
• Information sessions
• ERASMUS
• Anmeldung – registration of housing

Contact Info

Website (Partner Universities)
Email: service.center@ue-germany.de

Purpose
• Microsoft TEAMS Login
• Classroom technologies
• Email
• Passwords (ensure you change your password every 60 days to avoid being cut off from your account after 70 days)

Contact Info
Email: it.support@ue-germany.de

Purpose
• Academic Standing
• Course Registration
• Appeals
• Confirmations of Enrollment (COE)
• Graduation Completion
• New Enrollments
• Student Financial Aid
• Transcript Requests
• Dropping Courses

Contact Info
Email: service.center@ue-germany.de

Purpose
• UE JumpStart Micro-credential (academic readiness)
• Study Skill Support Workshops
• UE Library
• Writing Lab
• One on one support appointments

Contact Info
Email: success.centre@ue-germany.de

Purpose
• Help writing papers, theses, written presentations, portfolio reviews, artist statements, academic writing, creative writing
• Workshops
• Individual appointment consultations

Contact Info

Website
Email: writinglab.b@ue-germany.de (for appointments)
Instagram: @writinglab_ue_art_design

• Assistance with
Developing an idea
Reviewing work in progress
Suggestions for writing development
Grammar, sentence structure, punctuation, logic,
and coherence
Basic editing and revising techniques
Preventing plagiarism
Overcoming writer´s block

Purpose
• Entry visa
• Student health insurance options
• Cost of living per campus

Website