More than just a degree
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Dr. Jacinta Dsilva is an Associate Professor of Marketing & Digital Transformation at the University of Europe for Applied Sciences, Dubai campus.
Dr. Jacinta Dsilva
Field of Expertise: Marketing; Digital Transformation; Management; Leadership; Research Methodology
Campus: Dubai
Office Hours: By Appointment
Dr. Jacinta Dsilva is an Associate Professor of Marketing & Digital Transformation at the University of Europe for Applied Sciences, Dubai campus, with more than 20 years of experience teaching marketing and management-related subjects. Her academic work combines teaching, research and student mentorship across undergraduate and postgraduate programmes. Her research has been published in Scopus-indexed journals and focuses on applied, industry-relevant topics. She is particularly interested in industry-academia integration, research-led curriculum development and practical applications of management and marketing theory.
• 2026-Present - Professor of Marketing and Digital Transformation, University of Europe for Applied Sciences, Dubai, UAE
• January-May 2026 - Visiting Professor, American University in Dubai, UAE
• 2019-Present - Visiting Faculty, Lincoln University of Business Management, Sharjah, UAE
• Visiting Research Scholar, Chongqing Technology and Business University, China
• 2021-2022 - Assistant Professor - Marketing, Balamand University Dubai, UAE
• 2018-2020 - Visiting Assistant Professor - Business and Tourism Management, MODUL University Dubai, UAE
• 2019-2020 - Visiting Assistant Professor - Marketing and Leadership Management, S.P. Jain University, Dubai, UAE
• 2019-2020 - Visiting Assistant Professor - Management and Leadership Management, University of South Wales, Dubai, UAE
• 2018-2019 - Adjunct Faculty - Business and Supply Chain Management, University of Wollongong in Dubai, UAE
• 2013-2018 - Full-Time Faculty in Business, Higher Colleges of Technology Dubai, UAE
• 2008-2013 and 2018-2019 - Lecturer in Business and Tourism Management, Emirates Aviation University, Dubai, UAE
• 2001-2006 - Full-Time Faculty - Business, St. Agnes College, Mangalore, India
• January-May 2026 - Visiting Professor, American University in Dubai, UAE
• 2019-Present - Visiting Faculty, Lincoln University of Business Management, Sharjah, UAE
• Visiting Research Scholar, Chongqing Technology and Business University, China
• 2021-2022 - Assistant Professor - Marketing, Balamand University Dubai, UAE
• 2018-2020 - Visiting Assistant Professor - Business and Tourism Management, MODUL University Dubai, UAE
• 2019-2020 - Visiting Assistant Professor - Marketing and Leadership Management, S.P. Jain University, Dubai, UAE
• 2019-2020 - Visiting Assistant Professor - Management and Leadership Management, University of South Wales, Dubai, UAE
• 2018-2019 - Adjunct Faculty - Business and Supply Chain Management, University of Wollongong in Dubai, UAE
• 2013-2018 - Full-Time Faculty in Business, Higher Colleges of Technology Dubai, UAE
• 2008-2013 and 2018-2019 - Lecturer in Business and Tourism Management, Emirates Aviation University, Dubai, UAE
• 2001-2006 - Full-Time Faculty - Business, St. Agnes College, Mangalore, India
• 2020-Ongoing - PhD in Management, Banasthali University, Rajasthan, India
• 2017 - PhD in Business Management (Marketing), Coventry University, UK. Thesis: Investigating Passenger Satisfaction: A Model for Measuring Service Quality of Low-Cost Carriers. Certificate of Recognition received from the UAE Ministry of Education.
• 2006 - MBA, Marketing Management, Karnataka State University-Mysore, India
• 2000 - Master of Commerce, Human Resource Management, Mumbai University, India
• 1998 - Bachelor's in Business Management, Mumbai University, India
• 2017 - PhD in Business Management (Marketing), Coventry University, UK. Thesis: Investigating Passenger Satisfaction: A Model for Measuring Service Quality of Low-Cost Carriers. Certificate of Recognition received from the UAE Ministry of Education.
• 2006 - MBA, Marketing Management, Karnataka State University-Mysore, India
• 2000 - Master of Commerce, Human Resource Management, Mumbai University, India
• 1998 - Bachelor's in Business Management, Mumbai University, India
Marketing; digital transformation; management and leadership; research methodology; industry-academia integration; research-led curriculum development; practical applications of management and marketing theory.
Refereed Journal Papers Published:
- Singh, Rubee; Kumar, Vikas; Kaur, Gagandeep; Dsilva, Jacinta; Joshi, Amit; (2026) Data-Driven Sustainable Workforce Analytics: The Triple Intelligence Framework, De Gruyter.
- Dewasiri, N. J., Singh, R., Ranasinghe, A., Dsilva, J., & Shaikh, M. I. (2026). Industry 5.0 for a Climate-Resilient South Asia: A Human-Centric Approach to Net-Zero Futures. In Data-Driven Sustainability: Harnessing Technology for A Greener Future and Environmental Resilience (pp. 379-394). Cham: Springer Nature Switzerland.
- Dsilva, Jacinta (2025) (Editor) Redefining Sustainability: International Conference on Net Zero Solutions and Circular Economy: Volume 2, Springer Nature.
- Dsilva, Jacinta; Singh, Shikha (2025) The Role of Sustainable Digital Marketing in Enhancing, Redefining Sustainability: International Conference on Net Zero Solutions and Circular Economy: Volume 2, Springer Nature.
Massoud, T., & Dsilva, J. (2025). Closing the PET plastic recycling loop: A sustainable transformation from plastic to fiber. Next Sustainability, 6, 100095. https://doi.org/10.1016/j.nxsust.2024.100095
- Dsilva, J. and Singh, S. (2024) A Study on Digital Marketing Practices of SMEs in India}, Library Progress International, volume 44, number 3, pages 4863-4872
- Dsilva, J., Gupta, A., & Bajpai, A. (2024). A Framework for CSR for Implementation of Net-Zero Economy Towards Enhancing Sustainable Value Creation. CSR, Sustainability, Ethics & Governance, 83–99. https://doi.org/10.1007/978-3-031-55779-8_5
R Singh, S Khan, J Dsilva, U Akram, A Haleem (2024) Modelling the Organisational Factors for Implementation of Corporate Social Responsibility: A Modified TISM Approach, Global Journal of Flexible Systems Management. https://doi.org/10.1007/s40171-024-00388-x
- S Sawang, PY Ng, RA Kivits, J Dsilva, J Locke (2024) Examining the influence of customers, suppliers, and regulators on environmental practices of SMEs: Evidence from the United Arab Emirates, Business Strategy and the Environment
https://doi.org/10.1002/bse.3831
- Dsilva, J., Zarmukhambetova, S., and Locke, J. (2023) Assessment of building materials in the construction sector: A case study using life cycle assessment approach to achieve the circular economy, Heliyon, volume 9, issue 10, e20404, https://doi.org/10.1016/j.heliyon.2023.e20404
- Locke, J., Dsilva, J., and Zarmukhambetova S. (2023) Decarbonization Strategies in the UAE Built Environment: An Evidence-Based Analysis Using COP26 and COP27 Recommendations. Sustainability 15(15):11603. https://doi.org/10.3390/su151511603
- Singh, R., Khan, S., Dsilva, J., Centobelli, P. (2023) Blockchain Integrated IoT for Food Supply Chain: A Grey Based Delphi-DEMATEL Approach. Applied Sciences. 13(2):1079. https://doi.org/10.3390/app13021079
- Singh, R., Khan, S., and Dsilva, J. (2022) A framework for assessment of critical factor for circular economy practice implementation, Journal of Modelling in Management, 1746-5664.
- Khan, S., Singh, R., Haleem, A., Dsilva, J., Ali, S.S. (2022) Exploration of Critical Success Factors of Logistics 4.0: A DEMATEL Approach. Logistics, 6, 13. https://doi.org/10.3390/logistics6010013.
- Jian, L., Qi, H.S., Neng, L., & Dsilva, J. (2022). The Influence of Human Capital, Family Capital and Career Cognition on Vocational Students' Career Planning Tendency: Empirical analysis based on Ordered Logit model. Academy of Strategic Management Journal, 21(S4), 1-7.
- Dsilva, J., Balasubramanian, S. & Paris, C. M. (2021) Mind the gap: examining the gap in international passenger expectations and perceptions of service quality in low-cost carriers. Tourism Review International, 25 (4). pp. 419-426. ISSN 1544-2721 [Article] Doi: https://doi.org/10.3727/154427221X16317419620219
- Yang, W., Liu, B. & Dsilva, J. (2021) On Improving the Quality of Junior High School Education Management in the New Era. Empirical Economics Letters, 20 (Special Issue 3) ISSN 1681 8997.
- Dsilva, J., Balasubramanian, S., Ajayan, S. & Paris, C. (2021) An Expectation-Experience Analysis of Service Quality of Business Travelers in Low-Cost Airlines, e-Review of Tourism Research, 18(3), pp. 375–392.
- Dsilva, J. & Subramanian, A. (2021) Blue Ocean Strategy: An investigation on Food Industry in the UAE, Turkish Journal of Computer and Mathematics Education, Vol.12No.13 (2021), 2077-2086.
- Singh, R., Dsilva, J. & Kumar, R. S. (2021) Modelling the CSR initiatives on firm performance: A Context of Emerging Economies, Empirical Economic Letters, Volume 20 (3), 221-228.
- Dsilva, J. & Singh, S. (2021), Opportunities and Challenges of Digital Marketing: A review on Small and Medium Enterprises, Empirical Economic Letters, Vol. 20 (2).
- Dsilva, J., Choudhary, M., Singh, R., Kumar, A. A., & Kumar R. S., (2021) Maintaining Ethical Standards while promoting Dietary supplements: A study on the influence on the young generation, Empirical Economic Letters, Vol. 20 (2).
- Dsilva, J. (2019) A review of technological change and sustainable development, International Journal for Innovative Engineering and Management Research, Vol-08, Issue-03.
- Fakriyor, J. & Dsilva, J. (2019), Investigating the Central Place Theory: A Case Study on Uzbekistan, International Journal of Management, Entrepreneurship, Social Science and Humanities, Vol. 2 – 01, Issue 2019.
Books Published:
- Joshi, A., Singh, R. Dsilva J. (2024) Sustainable Infrastructure of New India and Digital Innovation. https://www.researchgate.net/publication/381840674_Sustainable_Infrastructure_of_New_India_and_Digital_Innovation
- Singh, R., Khan, S., Dsilva, J., & Pachar, S. (2022) Strategic Corporate Social Responsibility in 21st Century, Eliva Press. ISBN 9781636484921. https://www.elivapress.com/pl/book/book-9448539008/
- Singh, R., Khan, S., Dsilva, J., & Philip P. (2021) International Human Resource Management, Crescent Publication, India ISBN: 9788194975496, 8194975492
- Singh R., Dsilva, J., & Gopalan, K. (2021) Gender Equality & Female Empowerment Policy for Sustainable Development, Crescent Publication, https://crescentpublishingcorp.rf.gd/book/9789387537828.
- Singh R., & Dsilva, J. (2020) Business Communication, Pacific Books International, ISBN 978-93-88536-46-2.
Books Edited:
- Singh R., & Dsilva, J. (2020) Surviving COVID-19 – Stay Home Stay Safe, Crescent Publication Corporation, ISBN 978-93-87537-65-1.
Case Studies Published:
- Dsilva, J. (2024). UAE: MyHive Enterprise Advancing SDG 15 With Sustainable Beekeeping and Biodiversity | Emerald Insight. Emerald.com, 97–107. https://doi.org/10.1108//9781836082125
- Dsilva J., (2024) UAE: Food ATM – Addressing Poverty and Hunger Through Empathy. In: Attaining the 2030 Sustainable Development Goal of No Poverty, Emerald Publishing, DOI: 10.1108/978-1-83608-570-620241007
- Dsilva, J., Locke, J. and Yen Ng, P. (2023) United Arab Emirates: The Family Business of the Shehada Brothers, book title Attaining the 2030 Sustainable Development Goal of Sustainable Cities and Communities, http://dx.doi.org/10.1108/978-1-80455-836-220231006.
Book Chapter:
- Blaique, L., Dsilva, J., Pillai, R. (2025). Enhancing Human Capital for Effective Telecommuting in the UAE: Insights and Strategies Post-COVID-19. In: Pereira, V., Vaz, D. (eds) Managing Human Capital during the Covid-19 Pandemic. Palgrave Studies in Global Human Capital Management. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-031-92345-6_11
- Dsilva, J., Usmani, F.Z.A., Shaikh, M.I. (2025). Leveraging Public–Private Partnerships to Drive Circular Economy in the Middle East: Challenges, Models, and Pathways. In: Kandpal, V., Gunasekaran, A., Jaswal, A., Mukherjee, D. (eds) Rethinking Resources. Approaches to Global Sustainability, Markets, and Governance. Springer, Singapore. https://doi.org/10.1007/978-981-96-9055-8_20
- Dsilva, J., Francis, G., & Pillai, R. (2025). Assessing the Adverse Impacts of Innovation and Development Through Sustainability: A Global Perspective. World Sustainability Series, 123–139. https://doi.org/10.1007/978-3-031-80220-1_8
- Shaikh, M. I., Dsilva, J., & Ain, Z. (2024). The Influence of Artificial Intelligence on the Healthcare Industry in Relation to Sustainability. Approaches to Global Sustainability, Markets, and Governance, 89–104. https://doi.org/10.1007/978-981-97-9555-0_5
- Dsilva, J., Shaikh, M.I., Usmani, F.Z.A. (2024). Net Zero Policies and Climate Resilience: A Focus on Emerging Technologies and Implementation Strategies in the Middle East. In: Singh, R., Crowther, D. (eds) Transition Towards a Sustainable Future. Approaches to Global Sustainability, Markets, and Governance. Springer, Singapore. https://doi.org/10.1007/978-981-97-5756-5_6
- Dsilva, J., Locke, J. Fayyad, M. and Rashid F.A. (2023) Transitioning to a Circular Economy: Exploring the Role of Waste-to-Energy Technology in Climate Change Mitigation, book titled Climate Change and Transboundary Challenges in the Middle East 79 by Trends Research and Advisory, ISBN: 978-9948-770-26-8.
- Dsilva, J. and Locke, J. (2023) ‘Green Technology Solutions: A way Forward to Achieving a Sustainable Industry 4.0’ in the book Management 4.0 – Empowering Managers through Emerging Technologies BlueRose Publishers ISBN: 978-93-5704-605-3.
Balasubramanian, S. and Dsilva, J. (2023) ‘Green Supply Chain Management in Construction: A Multi-Theory Perspective’ in the book Management 4.0 – Empowering Managers through Emerging Technologies BlueRose Publishers ISBN: 978-93-5704-605-3.
- Blaique, L. and Dsilva, J. (2023) ‘Talent Analytics and Human Resource Management 4.0: Challenges and Remedies’ in the book Management 4.0 – Empowering Managers through Emerging Technologies BlueRose Publishers ISBN: 978-93-5704-605-3.
- Dsilva, J. (2020) ‘The impact of COVID-19 on the UAE Economy: Special reference to the Education Sector’ in the book Surviving COVID-19 – Stay Home Stay Safe, Crescent Publication Corporation, ISBN 978-93-87537-65-1.
Conference Papers Presented:
- Enayeh, M., Khodr, K., Dsilva, J., Massoud, T., Tamer, R., Demachki R. and abouzahr, S. (2022) ‘Application of the 3R Model in Reducing Plastic Waste: A case Study of University of Balamand Dubai’, Sixth International Conference on Emerging Research Paradigms in Business & Social Sciences, February 24 – 26, 2022, Middlesex University Dubai, UAE.
- Saba, J., Dsilva, J. & Awaida, N. (2022) ‘Technology in Education: Boosting Motivation and Building Resilience’ Sixth International Conference on Emerging Research Paradigms in Business & Social Sciences, February 24 – 26, 2022, Middlesex University Dubai, UAE.
- Dsilva, J. & Dsilva, J. (2022) ‘A positive outlook on Internet Sovereignty: Global Perspective’, Sixth International Conference on Emerging Research Paradigms in Business & Social Sciences, February 24 – 26, 2022, Middlesex University Dubai, UAE.
- Dsilva, J., Mustaha, A. & Blaique, L. (2021) ‘Evaluation of Healthcare Sector in the MENA Region: A Meta-Analysis of SERVQUAL Model’. Thirsty Sixth EBES Conference, Istanbul, Turkey.
- Dsilva J. (2021) ‘Blue Ocean Strategy: An investigation on Food Industry in the UAE, 3rd International Conference on Applied Sciences, Engineering, Technology and Management, Dubai, UAE.
- Dsilva, J & Williams, J. (2020) ‘Can Dubai become the most sustainable city? Conference on Emerging Research Paradigms on Business and Social Studies, Dubai, U.A.E
- Kassab, D., Alghamdi, M.A., Fleifel, R. & Dsilva, J. (2020) ‘Is the healthcare industry contributing to sustainability?’ Conference on Emerging Research Paradigms on Business and Social Studies, Dubai, U.A.E
- Dsilva, J. (2019) ‘The impact of Simulation Games on Learning in Higher Education: An Overview’ International Conference on Technology, Innovation and Sustainability, Middlesex University, Dubai, U.A.E
- Aslam A. A., Jamoliddinov, F., Sharma S. & Dsilva, J. (2019) ‘Challenges of Using Sustainable Solutions in Paper Manufacturing Firm: A Case Study’ International Conference on Technology, Innovation and Sustainability, Middlesex University, Dubai, U.A.E
- Dsilva, J. (2018) 'Internal Brand Image-An understanding of Employee Branding’, Business Intelligence and Analytics Conference, Higher Colleges of Technology, Dubai, U.A.E.
- Dsilva, J., Michael, I. & Balasubramanian, S. (2018) ‘Proposing an LCCSQUAL Model to Capture Service Quality of Low-Cost Carriers’, Conference on Emerging Research Paradigms on Business and Social Studies, Dubai, UAE.
- Dsilva, J., Michael, I. & Yang, D. (2014) ‘Changes in the Aviation Industry and developments in the GCC region’, International Conference on Tourism Milestones, Skyline University College, Sharjah, UAE.
Dsilva, J., Michael, I. & Yang, D. (2014) ‘Service Quality in Low-Cost Carriers in the GCC – Passenger’s Perception, International Aviation Management Conference’, Emirates University, Dubai, UAE.
- Dsilva, J., Michael, I. & Yang, D. (2013), ‘Asia meets Middle East: Opinions of Top Executives on Service Quality of Low-Cost Carriers’, East Meets West: Sustainability, Operation and Cooperation Academy of International Business Middle East and North African Region, Cairo, Egypt.
- Dsilva, J., Michael, I. & Yang, D. (2012), ‘Low-Cost Carriers: Development in the Middle East Aviation Market’, International Aviation Management Conference, Dubai, U.A.E
- Dsilva, J. & Michael, I. (2012), ‘Managing in Uncertain Times: An Investigation of Airline Industry’s Survival during Economic Crisis’, Conference at Academy of International Business Middle East and North African Region, Zayed University, Dubai, U.A.E
- Dsilva, J. & Michael, I. (2011), ‘A Conceptual Paper Investigating the SERVQUAL Model on Low-Cost Carrier in the GCC Market’, Conference on Emerging Research Paradigms on Business and Social Studies, Dubai, U.A.E.
- Singh, Rubee; Kumar, Vikas; Kaur, Gagandeep; Dsilva, Jacinta; Joshi, Amit; (2026) Data-Driven Sustainable Workforce Analytics: The Triple Intelligence Framework, De Gruyter.
- Dewasiri, N. J., Singh, R., Ranasinghe, A., Dsilva, J., & Shaikh, M. I. (2026). Industry 5.0 for a Climate-Resilient South Asia: A Human-Centric Approach to Net-Zero Futures. In Data-Driven Sustainability: Harnessing Technology for A Greener Future and Environmental Resilience (pp. 379-394). Cham: Springer Nature Switzerland.
- Dsilva, Jacinta (2025) (Editor) Redefining Sustainability: International Conference on Net Zero Solutions and Circular Economy: Volume 2, Springer Nature.
- Dsilva, Jacinta; Singh, Shikha (2025) The Role of Sustainable Digital Marketing in Enhancing, Redefining Sustainability: International Conference on Net Zero Solutions and Circular Economy: Volume 2, Springer Nature.
Massoud, T., & Dsilva, J. (2025). Closing the PET plastic recycling loop: A sustainable transformation from plastic to fiber. Next Sustainability, 6, 100095. https://doi.org/10.1016/j.nxsust.2024.100095
- Dsilva, J. and Singh, S. (2024) A Study on Digital Marketing Practices of SMEs in India}, Library Progress International, volume 44, number 3, pages 4863-4872
- Dsilva, J., Gupta, A., & Bajpai, A. (2024). A Framework for CSR for Implementation of Net-Zero Economy Towards Enhancing Sustainable Value Creation. CSR, Sustainability, Ethics & Governance, 83–99. https://doi.org/10.1007/978-3-031-55779-8_5
R Singh, S Khan, J Dsilva, U Akram, A Haleem (2024) Modelling the Organisational Factors for Implementation of Corporate Social Responsibility: A Modified TISM Approach, Global Journal of Flexible Systems Management. https://doi.org/10.1007/s40171-024-00388-x
- S Sawang, PY Ng, RA Kivits, J Dsilva, J Locke (2024) Examining the influence of customers, suppliers, and regulators on environmental practices of SMEs: Evidence from the United Arab Emirates, Business Strategy and the Environment
https://doi.org/10.1002/bse.3831
- Dsilva, J., Zarmukhambetova, S., and Locke, J. (2023) Assessment of building materials in the construction sector: A case study using life cycle assessment approach to achieve the circular economy, Heliyon, volume 9, issue 10, e20404, https://doi.org/10.1016/j.heliyon.2023.e20404
- Locke, J., Dsilva, J., and Zarmukhambetova S. (2023) Decarbonization Strategies in the UAE Built Environment: An Evidence-Based Analysis Using COP26 and COP27 Recommendations. Sustainability 15(15):11603. https://doi.org/10.3390/su151511603
- Singh, R., Khan, S., Dsilva, J., Centobelli, P. (2023) Blockchain Integrated IoT for Food Supply Chain: A Grey Based Delphi-DEMATEL Approach. Applied Sciences. 13(2):1079. https://doi.org/10.3390/app13021079
- Singh, R., Khan, S., and Dsilva, J. (2022) A framework for assessment of critical factor for circular economy practice implementation, Journal of Modelling in Management, 1746-5664.
- Khan, S., Singh, R., Haleem, A., Dsilva, J., Ali, S.S. (2022) Exploration of Critical Success Factors of Logistics 4.0: A DEMATEL Approach. Logistics, 6, 13. https://doi.org/10.3390/logistics6010013.
- Jian, L., Qi, H.S., Neng, L., & Dsilva, J. (2022). The Influence of Human Capital, Family Capital and Career Cognition on Vocational Students' Career Planning Tendency: Empirical analysis based on Ordered Logit model. Academy of Strategic Management Journal, 21(S4), 1-7.
- Dsilva, J., Balasubramanian, S. & Paris, C. M. (2021) Mind the gap: examining the gap in international passenger expectations and perceptions of service quality in low-cost carriers. Tourism Review International, 25 (4). pp. 419-426. ISSN 1544-2721 [Article] Doi: https://doi.org/10.3727/154427221X16317419620219
- Yang, W., Liu, B. & Dsilva, J. (2021) On Improving the Quality of Junior High School Education Management in the New Era. Empirical Economics Letters, 20 (Special Issue 3) ISSN 1681 8997.
- Dsilva, J., Balasubramanian, S., Ajayan, S. & Paris, C. (2021) An Expectation-Experience Analysis of Service Quality of Business Travelers in Low-Cost Airlines, e-Review of Tourism Research, 18(3), pp. 375–392.
- Dsilva, J. & Subramanian, A. (2021) Blue Ocean Strategy: An investigation on Food Industry in the UAE, Turkish Journal of Computer and Mathematics Education, Vol.12No.13 (2021), 2077-2086.
- Singh, R., Dsilva, J. & Kumar, R. S. (2021) Modelling the CSR initiatives on firm performance: A Context of Emerging Economies, Empirical Economic Letters, Volume 20 (3), 221-228.
- Dsilva, J. & Singh, S. (2021), Opportunities and Challenges of Digital Marketing: A review on Small and Medium Enterprises, Empirical Economic Letters, Vol. 20 (2).
- Dsilva, J., Choudhary, M., Singh, R., Kumar, A. A., & Kumar R. S., (2021) Maintaining Ethical Standards while promoting Dietary supplements: A study on the influence on the young generation, Empirical Economic Letters, Vol. 20 (2).
- Dsilva, J. (2019) A review of technological change and sustainable development, International Journal for Innovative Engineering and Management Research, Vol-08, Issue-03.
- Fakriyor, J. & Dsilva, J. (2019), Investigating the Central Place Theory: A Case Study on Uzbekistan, International Journal of Management, Entrepreneurship, Social Science and Humanities, Vol. 2 – 01, Issue 2019.
Books Published:
- Joshi, A., Singh, R. Dsilva J. (2024) Sustainable Infrastructure of New India and Digital Innovation. https://www.researchgate.net/publication/381840674_Sustainable_Infrastructure_of_New_India_and_Digital_Innovation
- Singh, R., Khan, S., Dsilva, J., & Pachar, S. (2022) Strategic Corporate Social Responsibility in 21st Century, Eliva Press. ISBN 9781636484921. https://www.elivapress.com/pl/book/book-9448539008/
- Singh, R., Khan, S., Dsilva, J., & Philip P. (2021) International Human Resource Management, Crescent Publication, India ISBN: 9788194975496, 8194975492
- Singh R., Dsilva, J., & Gopalan, K. (2021) Gender Equality & Female Empowerment Policy for Sustainable Development, Crescent Publication, https://crescentpublishingcorp.rf.gd/book/9789387537828.
- Singh R., & Dsilva, J. (2020) Business Communication, Pacific Books International, ISBN 978-93-88536-46-2.
Books Edited:
- Singh R., & Dsilva, J. (2020) Surviving COVID-19 – Stay Home Stay Safe, Crescent Publication Corporation, ISBN 978-93-87537-65-1.
Case Studies Published:
- Dsilva, J. (2024). UAE: MyHive Enterprise Advancing SDG 15 With Sustainable Beekeeping and Biodiversity | Emerald Insight. Emerald.com, 97–107. https://doi.org/10.1108//9781836082125
- Dsilva J., (2024) UAE: Food ATM – Addressing Poverty and Hunger Through Empathy. In: Attaining the 2030 Sustainable Development Goal of No Poverty, Emerald Publishing, DOI: 10.1108/978-1-83608-570-620241007
- Dsilva, J., Locke, J. and Yen Ng, P. (2023) United Arab Emirates: The Family Business of the Shehada Brothers, book title Attaining the 2030 Sustainable Development Goal of Sustainable Cities and Communities, http://dx.doi.org/10.1108/978-1-80455-836-220231006.
Book Chapter:
- Blaique, L., Dsilva, J., Pillai, R. (2025). Enhancing Human Capital for Effective Telecommuting in the UAE: Insights and Strategies Post-COVID-19. In: Pereira, V., Vaz, D. (eds) Managing Human Capital during the Covid-19 Pandemic. Palgrave Studies in Global Human Capital Management. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-031-92345-6_11
- Dsilva, J., Usmani, F.Z.A., Shaikh, M.I. (2025). Leveraging Public–Private Partnerships to Drive Circular Economy in the Middle East: Challenges, Models, and Pathways. In: Kandpal, V., Gunasekaran, A., Jaswal, A., Mukherjee, D. (eds) Rethinking Resources. Approaches to Global Sustainability, Markets, and Governance. Springer, Singapore. https://doi.org/10.1007/978-981-96-9055-8_20
- Dsilva, J., Francis, G., & Pillai, R. (2025). Assessing the Adverse Impacts of Innovation and Development Through Sustainability: A Global Perspective. World Sustainability Series, 123–139. https://doi.org/10.1007/978-3-031-80220-1_8
- Shaikh, M. I., Dsilva, J., & Ain, Z. (2024). The Influence of Artificial Intelligence on the Healthcare Industry in Relation to Sustainability. Approaches to Global Sustainability, Markets, and Governance, 89–104. https://doi.org/10.1007/978-981-97-9555-0_5
- Dsilva, J., Shaikh, M.I., Usmani, F.Z.A. (2024). Net Zero Policies and Climate Resilience: A Focus on Emerging Technologies and Implementation Strategies in the Middle East. In: Singh, R., Crowther, D. (eds) Transition Towards a Sustainable Future. Approaches to Global Sustainability, Markets, and Governance. Springer, Singapore. https://doi.org/10.1007/978-981-97-5756-5_6
- Dsilva, J., Locke, J. Fayyad, M. and Rashid F.A. (2023) Transitioning to a Circular Economy: Exploring the Role of Waste-to-Energy Technology in Climate Change Mitigation, book titled Climate Change and Transboundary Challenges in the Middle East 79 by Trends Research and Advisory, ISBN: 978-9948-770-26-8.
- Dsilva, J. and Locke, J. (2023) ‘Green Technology Solutions: A way Forward to Achieving a Sustainable Industry 4.0’ in the book Management 4.0 – Empowering Managers through Emerging Technologies BlueRose Publishers ISBN: 978-93-5704-605-3.
Balasubramanian, S. and Dsilva, J. (2023) ‘Green Supply Chain Management in Construction: A Multi-Theory Perspective’ in the book Management 4.0 – Empowering Managers through Emerging Technologies BlueRose Publishers ISBN: 978-93-5704-605-3.
- Blaique, L. and Dsilva, J. (2023) ‘Talent Analytics and Human Resource Management 4.0: Challenges and Remedies’ in the book Management 4.0 – Empowering Managers through Emerging Technologies BlueRose Publishers ISBN: 978-93-5704-605-3.
- Dsilva, J. (2020) ‘The impact of COVID-19 on the UAE Economy: Special reference to the Education Sector’ in the book Surviving COVID-19 – Stay Home Stay Safe, Crescent Publication Corporation, ISBN 978-93-87537-65-1.
Conference Papers Presented:
- Enayeh, M., Khodr, K., Dsilva, J., Massoud, T., Tamer, R., Demachki R. and abouzahr, S. (2022) ‘Application of the 3R Model in Reducing Plastic Waste: A case Study of University of Balamand Dubai’, Sixth International Conference on Emerging Research Paradigms in Business & Social Sciences, February 24 – 26, 2022, Middlesex University Dubai, UAE.
- Saba, J., Dsilva, J. & Awaida, N. (2022) ‘Technology in Education: Boosting Motivation and Building Resilience’ Sixth International Conference on Emerging Research Paradigms in Business & Social Sciences, February 24 – 26, 2022, Middlesex University Dubai, UAE.
- Dsilva, J. & Dsilva, J. (2022) ‘A positive outlook on Internet Sovereignty: Global Perspective’, Sixth International Conference on Emerging Research Paradigms in Business & Social Sciences, February 24 – 26, 2022, Middlesex University Dubai, UAE.
- Dsilva, J., Mustaha, A. & Blaique, L. (2021) ‘Evaluation of Healthcare Sector in the MENA Region: A Meta-Analysis of SERVQUAL Model’. Thirsty Sixth EBES Conference, Istanbul, Turkey.
- Dsilva J. (2021) ‘Blue Ocean Strategy: An investigation on Food Industry in the UAE, 3rd International Conference on Applied Sciences, Engineering, Technology and Management, Dubai, UAE.
- Dsilva, J & Williams, J. (2020) ‘Can Dubai become the most sustainable city? Conference on Emerging Research Paradigms on Business and Social Studies, Dubai, U.A.E
- Kassab, D., Alghamdi, M.A., Fleifel, R. & Dsilva, J. (2020) ‘Is the healthcare industry contributing to sustainability?’ Conference on Emerging Research Paradigms on Business and Social Studies, Dubai, U.A.E
- Dsilva, J. (2019) ‘The impact of Simulation Games on Learning in Higher Education: An Overview’ International Conference on Technology, Innovation and Sustainability, Middlesex University, Dubai, U.A.E
- Aslam A. A., Jamoliddinov, F., Sharma S. & Dsilva, J. (2019) ‘Challenges of Using Sustainable Solutions in Paper Manufacturing Firm: A Case Study’ International Conference on Technology, Innovation and Sustainability, Middlesex University, Dubai, U.A.E
- Dsilva, J. (2018) 'Internal Brand Image-An understanding of Employee Branding’, Business Intelligence and Analytics Conference, Higher Colleges of Technology, Dubai, U.A.E.
- Dsilva, J., Michael, I. & Balasubramanian, S. (2018) ‘Proposing an LCCSQUAL Model to Capture Service Quality of Low-Cost Carriers’, Conference on Emerging Research Paradigms on Business and Social Studies, Dubai, UAE.
- Dsilva, J., Michael, I. & Yang, D. (2014) ‘Changes in the Aviation Industry and developments in the GCC region’, International Conference on Tourism Milestones, Skyline University College, Sharjah, UAE.
Dsilva, J., Michael, I. & Yang, D. (2014) ‘Service Quality in Low-Cost Carriers in the GCC – Passenger’s Perception, International Aviation Management Conference’, Emirates University, Dubai, UAE.
- Dsilva, J., Michael, I. & Yang, D. (2013), ‘Asia meets Middle East: Opinions of Top Executives on Service Quality of Low-Cost Carriers’, East Meets West: Sustainability, Operation and Cooperation Academy of International Business Middle East and North African Region, Cairo, Egypt.
- Dsilva, J., Michael, I. & Yang, D. (2012), ‘Low-Cost Carriers: Development in the Middle East Aviation Market’, International Aviation Management Conference, Dubai, U.A.E
- Dsilva, J. & Michael, I. (2012), ‘Managing in Uncertain Times: An Investigation of Airline Industry’s Survival during Economic Crisis’, Conference at Academy of International Business Middle East and North African Region, Zayed University, Dubai, U.A.E
- Dsilva, J. & Michael, I. (2011), ‘A Conceptual Paper Investigating the SERVQUAL Model on Low-Cost Carrier in the GCC Market’, Conference on Emerging Research Paradigms on Business and Social Studies, Dubai, U.A.E.